24
3M? MicroTouch? Chassis Display User Guide
3M Touch Systems, Inc. Proprietary Information – 37
762 Rev C
APPENDIX A
Troubleshooting & Maintenance
If you have a problem setting up or using your display, you may be able to solve it
yourself. Before calling 3M Touch Systems, try the suggested actions that are
appropriate to the problems you are experiencing with the display. You may also want to
consult your video card user’s manual for additional troubleshooting advice.
Refer to the appropriate
3M? MicroTouch? Controller EX Reference Guide
and the
3M? MicroTouch?
MT 7 Software User Guide
for more information on your touch
system. All technical documentation is available from the 3M Touch Systems website at
http://www.3M.com/touch/
.
Display Installation Problems
Table 2. Common Display Installation Issues
Issue
Solution
No image displayed (blank
screen)
Is the display receiving power?
?
Check that the computer’s power cable is connected properly and
securely into a grounded electrical outlet.
?
Check that the AC input jack is firmly plugged into
the display.
?
Check that the display’s power cable is connected properly and securely
to an electrical outlet.
?
Try using a different power cable.
?
Try using a different electrical outlet.
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